Testimonials

Omnicare Health Plan

"Alpha Maxx Healthcare (Regional Healthcare Systems) was contracted to provide care management services for our high-risk pregnant women when I was CEO of Omnicare Health Plan in Memphis, TN. This program was offered from 1998 through 2002.

The outcomes produced by Alpha Maxx were as follows:
  • Average monthly NICU Admits decreased from 15 to 9 per month - 40%
  • Average Length of stay decreased from 12.5 to 9 days - 28%
  • Average gestational age increased from 32 to 38 weeks - 16%
  • Average gestational weight increased from 1748 to 3074 - 57%
  • Average monthly ED visits decreased from 110 days to 34 - 69%

Overall the Omnicare-Alpha Maxx program saved approximately 27%. The high-risk population also achieved the same outcomes as the routine population. Mr. Green's collaboration method with Omnicare, private physician practices, the high-risk academic practice, as well as, the level III perinatal hospital, the MED, proved to be a real win-win accomplishment.

I highly recommend Chuck Green and his staff providing perinatal population health management services to your population. You will experience great health and healthcare outcomes while receiving dramatic savings during your newborn population's first year of life, as well as, healthier women after their pregnancies."

Osbie L. Howard,
Retired, Former CEO of Omnicare Health Plan

The Urban Child Institute

"Since 2002, Alpha Maxx Healthcare, Inc (AMAXX) has enjoyed a collaborative relationship with the Shelby County healthcare commmunity including the University of Tennessee's Health Science Center. Our joint focus areas were in health management for a high risk OB population and in enhancing awareness of the importance of the period between zero and eight for optimal brain development in children. We believe that efforts in these focus areas have contributed to the reduction of infant mortality and prematurity in Memphis and Shelby County.

I have interacted with Chuck Green, the President of AMAXX and many of his social workers and nurses' since 2001. I was the Dean of the UT Medical School when I first met him as he sought my advice and collaboration. As dean I was also the head of our physician clinical practice plan, UTMG, which interacted with Alpha Maxx while they were contracted with our owned TNCare product, TLC. After leaving UT and going to The Urban Child Institute (UCI), I have kept in touch with Chuck and his staff through various seminars and initiatives sponsored by UCI, Alpha Maxx and other organiztions with similar interests. AMAXX has always been professionally active in maximizing our efforts to have healthy newborns with proper parenting education in support of optimizing early brain development.

Memphis and Shelby County have had the highest risk for preterm births and low and very low birth weights in the State of Tennessee for many years. The racial and ethnic disparities in perinatal health are striking. AMAXX and its partners have worked hard to reduce these disparities and I am happy to say that the infant mortality rate has shown a significant reduction over the past seven years. It is still too high and the racial disparity still exists but things are headed in the right direction.

The Medicaid population in Memphis and Shelby County has specific medical and psychosocial factors that contribute to a high level of infant mortality. These high risk factors include diabetes, chronic hypertension, preeclampsia and preterm labor. This demographic is composed mainly of patients younger than 21 and older than 34 years of age. Working together, Alpha Maxx Healthcare, Inc. and other organizations have had a positive impact on the quality of life of these patients through the stabilization or minimalization of risk factors.. Working together with other community resources, Alpha Maxx's unrelenting efforts obviously contributed to our current improvements in child and maternal health.

It is extremely important to our community that we continue to improve quality of life issues for the large number of newborns and moms in Memphis and Shelby County. Based on the experience here I am pleased to recommend that AMAXX be considered as a partner that contributes to providing a meaningful service to your Missouri Community just as they have served ours."

Henry G. Herrod, MD
Senior Fellow, The Urban Child Institute
Emeritus Professor and Dean, UTHSC COM

Babtist Memorial Hospital for Women

"While working with your organization to manage pregnant patients having United Healthcare Community Plan, we benefitted from the resources and interventions that Alpha Maxx provided to this patient population. We truly believe that this helped to impact the sometimes inappropriate usage of our assessment area.

Patients tend to present there with complaints that are not necessarily related to an urgent obsterical need. The contact that Alpha Maxx was able to establish when working with our Case Management Department helped to ensure that United Healthcare Community Plan patients were aware of the services that Alpha Maxx along with their physicians provides to them. The significance of these interventions improved the appropriateness of the medical needs for care when patients do present here.

The team approach to care and weekly visits by not only our staff, but members of your staff helped to keep the patients in good spirits as well as to identify planning needs that might otherwise be unknown. We also received positive feedback comments from patients during our weekly scheduled visits with our patients related to the services that Alpha Maxx provides to the clients when their hospitalization required an extended length of stay to ensure the outcome of a healthy baby. This is an invaluable component of care coordination

We all appreciate the importance of managing the patient for the best outcome which is a healthy baby as the end result. We were pleased with our work with Alpha Maxx and the opportunity that the type of care management your staff provided for not only our organization, but for healthcare across the continuum."

Anita S. Vaughn
CEO, Baptist for Women's Hospital

Memphis and Shelby County Health Department

"Since 2002, Alpha Maxx Healthcare, Inc(AMAXX) has enjoyed a collaborative relationship with the Healthy Start Initiative and we strongly believe that our joint efforts in high risk OB population health management have had a positive impact on the reduction of infant mortality and prematurity in Memphis and Shelby County. This city and county have had the highest risk for preterm births and low and very low birth weights in the State of Tennessee. The racial and ethnic disparities in perinatal health must be addressed and decreased. The infant mortality rate for non-white infants was approximately 3 times greater than white infants in 2005-2007. This figure is a decrease from 2004 statistics and we must continue to successfully address causes that contribute to this effect.

The Medicaid population in Memphis and Shelby County has specific medical and psychosocial factors that contribute to a high level of infant mortality. These high risk factors include diabetes, chronic hypertension, preeclampsia and preterm labor. This demographic is composed mainly of patients younger than 21 and older than 34 years of age. Working together, Alpha Maxx Healthcare, Inc. and the Healthy Start Initiative Program have had a positive impact on the quality of life of these patients through the stabilization or minimalization of risk factors. The Healthy Start Initiative Program receives patients identified and referred through AMAXX and provides home-based clinical support, as needed. This medical support, provided in the home environment, is mediaclly essential and contributes positively to newborn outcomes in this community. Working together, AMAXX and Healthy Start have affected a material reduction in NICU charges for patients receiving this collaborative effort.

It is extremely important to our community that we continue to improve quality of life issues for the large number of newborns and moms in the Memphis and Shelby Coutny. There is no more critical starting point than with the Medicaid population and the reduction of infant mortality. Therefore, we are pleased to recommend and support having Alpha Maxx to service your Missouri Community as they have served ours."

Ms. Yvonne S. Madlock, Director
Memphis and Shelby County Health Department

Women's Physician Group

"We have written this letter to confirm the relationship and partnership between ourselves as a health care provider and Alpha Maxx Health Care, Inc. in establishing a "Maternity Care Home". Our practice follows the "guidelines of Perinatal Care" published by the American College of Obstericians and Gynecologists and the American Academy of Pediatrics. As a maternity health care provider, we offer access and continuity services such as:

  • Nurse outreach services to patients during the visits and between visits
  • Expanded office hourse
  • Direct access to our office for questions about patient care during and between scheduled visits
  • Ensure continuity and consistency of care that the patients receive from the same primary provider
Additionally, we offer:
Care Coordination both within the practice and with outside consultants. The indicators of success are:
  • The creation of a mutually agreed-upon care plan with patients by a care navigator.
  • Having patients referred to and enrolled in community support services, such as the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC).

We also create care plans and birth plans to assure that patients understand the plan of care and that the plan is congruent with patient choices and values. We demonstrate the ability to provide key information to other services and providers, and to receive it in return.

During prenatal visits, we also provide enhanced prenatal services integrating smoking cessation interventions into prenatal care and providing health care education to all patients.

Within the collaboration between our health care organization and Alpha Maxx Health Care, Alpha Maxx provides care coordination and other enhanced services such as psychosocial evaluations, postpartum management services, patient outreach services and placenta care management services to augment the care being given by our organization.

Belvia A. Carter, M.D. FACOG
Women's Physician Group

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